COVID-19 Help and Advice

Stay up to date with government guidance

Find Nursing Care Personnel Ltd’s latest COVID-19 business updates

How you can help with the prevention of spreading the virus

What we’re doing to keep our staff, clients & their families safe

 Call us to discuss your care needs 01707693995


Coronavirus (COVID-19) in England

We are currently experiencing what is a significant and unprecedented public health situation with COVID-19. It is our duty as homecare providers to update the community on what you can do to stay safe and vigilant. This is also an opportunity to share what Nursing Care Personnel are doing to help ourselves and those around our areas. 

At Nursing Care Personnel, our number one priority is the safety and well-being of our employees, clients, their families, and the wider community. However, we do also understand that for some, regular assistance is necessary, which is why our companionship care service and visiting care service are still running with extra precautions in place.

Our live-in care and other care services are running as usual and has been noted as the safest form of care. We would like to take this opportunity to reassure you that we are doing all we can to keep our clients safe, and we are taking our responsibility in this difficult period very seriously with extreme precautions put in place.


Our COVID-19 Policy

At Nursing Care Personnel our policy is:

1.     Following the latest government guidance.

2.     Maintaining and regularly reviewing our business continuity and COVID-19 plan.

3.     Working together with the United Kingdom Homecare Association (UKHCA), local care associations and our local health and social care partners to ensure our processes remain as safe as possible.

4.     Being transparent and communicating regularly with our clients, employees, and wider stakeholders. Ting and Live-in Care Vaccinations

At Nursing Care Personnel, we are delighted to have received vaccinations for our staff, in conjunction with the vaccination rollout in the UK. More than 80 of our visiting and live-in care workers have had their first vaccination dose against COVID-19, giving you and your loved one’s complete peace of mind.


How to help prevent catching Corona Virus?

· Wash your hands regularly

· Use hand sanitiser gel if soap and water are not available

· Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

· Put used tissues in the bin immediately and wash your hands afterwards

· Self-isolate for two weeks if you or someone in your house show symptoms of the virus

· Only leave the house if necessary, following government guidance and social distancing

Call us to discuss your care needs   01707693995


Our Business Continuity & COVID-19 plans

Our business continuity plan includes details of the steps that are taken if our capacity to deliver care is reduced. We prioritise visits to ensure all critical care visits are covered first, using a tried and tested methodology that our staff have experience in following.

We recognise that Live-in Care services can significantly reduce the number of interactions between employees, members of the public and our clients. For this reason, we are working to increase our live-in care capacity and other forms of care service that we provide to keep our staff and clients safe whilst providing the care that is desperately relied upon. Please contact your local care manager if you would like to discover more about this service


How can you help?

For the latest government guidance, follow this link: 

If you begin to display symptoms of the Coronavirus, you must follow government guidance to find out what to do next. The 111 online assessment is being updated regularly with new information from the chief medical officer. Guidance can be then provided for you as to how to act safely moving forwards. 

If you think you potentially have Corona Virus, complete this questionnaire here: 

Please bear in mind, you should not go to your local doctor’s surgery under any circumstances. 


Increased hygiene

It is recommended to regularly wash your hands and cough or sneeze into a tissue, for a tutorial as to how to wash your hands properly, click here: